Terms & conditions

This document lays out the conditions governing the use of this website and the purchase of products from it.

Please read the Conditions carefully before using this website. By using this site or placing an order through this site, you agree to be bound by these conditions; therefore, if you do not agree with all the conditions, you must stop using this site. There apply to all users of the site.

These conditions may be amended. It is your responsibility to read them regularly, because the conditions in force at the time of use of the site or execution of the agreement (as defined below) will be the conditions applicable to you (current ones only).

Your connection or access to our website after the posting of any changes to these Terms of Use constitutes acceptance of such changes. You can review the current version of Terms and Conditions at anytime on this page.

  1. USE OF OUR WEBPAGE

By using this website and placing orders through the same you agree:

  1. To use this website only to make inquiries or place orders that are legally valid.
  1. Not to place any false or fraudulent order as If we can reasonably determine that an order is false or fraudulent, we will be entitled to cancel the order and report it to the relevant authorities.
  1. Not using any part of this website to violate any laws in your jurisdiction (including but not limited to copyright laws).
  1. To provide us with your true email address, mailing address and/or other contact information. You also agree that we may use that information to contact you.

If you do not provide us with all the necessary information, we will not be able to process your order.

By plaçant an order through this website, you declare that you are at least the age of majority in your state or province of residence or that as a legal representative you have given us your consent to allow one of your minor dependants to access this site. As a minor, it is therefore your legal representative who is automatically responsible for all your actions during your passage and/or purchase on this site.

  1. EXECUTION OF THE AGREEMENT

The information contained in these Conditions and the details contained in this website do not constitute an offer to sell, but an invitation to tender. To place an order, you must follow the online purchasing procedure and click on “Authorize payment”. Shortly after, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). All orders are subject to our acceptance, which will be notified through an email confirming that the product has been dispatched (the “Shipping Confirmation”). The agreement between you and us for the purchase of a product (the “agreement”) be formalized only upon our sending the shipping confirmation to you.

  1. AVAILABILITY OF PRODUCTS

The products have limited quantities. Nous nous réservons le droit de les renouveler ou les retirer à n’importe quel moment et de limiter leurs quantités.

All orders are subject to availability of products. If difficulties arise in respect of the supply of products, or if any particular product is not in stock, we shall inform and refund you. 

  1. PRODUCTS INFORMATIONS & MODIFICATIONS

We reserve the right to remove any product from this website at any time and to remove, or modify any material or content thereof.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct them and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time (including after you have submitted your order).

We do everything possible to provide as accurately as possible the appearance of our products for sale on this site. Unfortunately, we cannot guarantee that the display of certain aspects such as color will be absolutely accurate due to variations in the monitor of your screen.

We reserve the right to sell non-certified vintage second-hand clothing.

We reserve the right to sell products that have micro-defects because we will then consider that they do not affect their general condition. Nevertheless, we reserve the right to error, random items may be subject to return only according to our Return Policy. To view our Return Policy

We do not accept exchanges of any kind.

  1. PERSONAL INFORMATION

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy

  • SERVICE AVAILABILITY
  • The articles that are displayed throughout the website can be sent worldwide.

    We reserve the right to limit the sale of our products or services to anyone due to geographical or legal restrictions. We can exercise this right on a case-on-case basis.

    1. REFUSAL TO PROCESS AN ORDER

    We do our best to always process all orders, exceptional circumstances may require us to refuse processing an order after sending the Order Confirmation, therefore we reserve the right to do so at any time, in our sole discretion.

    We will not be liable to you or to any third party for removing any product from this website, regardless of whether the product has been sold or not, for removing or modifying any material or web page content, or for refusing to process an order after having sent you the Order Confirmation.

    We reserve the right to refuse service to anyone for any reason at any time.

    1. SHIPPING AND DELIVERY

    We ship worldwide with mondial relay (western europe), and various carrier for eastern Europe and international. 

    The items will be shipped to the delivery address that the client has indicated when placing the order.

    You agree to provide (& update) current, complete and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

    Once the order has been dispatched from our warehouse, an e-mail will be sent to the client notifying the orders dispatch. The order will be sent to the delivery address that the client has stated in the registry form- it is absolutely necessary that the client ensures that address details are correct as these cannot be modified, “Itscamwhat” cannot be held liable for lost orders related to an incorrect address or incomplete information entered on an order.

    In case of a major error, contact us directly (and exclusively) at :contact@itscamwhat.com

    If the order has not already been shipped, we will cancel your order (& refund you) and then you will be able to proceed a new purchase with correct informations. 

    In case the package has already been shipped, we unfortunately can no longer do anything.

    The client will be able to track the progress of their order. The liability of the items of Itcamwhat will be transferred to the client once the order has been delivered.

    Shipping price does not include local import taxes, which may apply to shipments destined for countries outside the European Union. These expenses are not the responsibility of the company and must be borne by the recipient of the parcel. Regrettably, we have no control over these charges and cannot provide an estimate, as customs policies and import duties vary by country.

    The customer assumes full responsibility for all postal charges, return shipment costs, customs fees, and handling charges in the event they decline to accept a parcel due to import duties or taxes.

    1. DELIVERY FAILURE

    If after two attempts delivery of your parcel becomes impossible, we will try to find a safe place to leave it, and will also leave a note to let you know where your parcel is and how to pick it up. If you are not going to be in the place of delivery at the convened time, please contact us to agree on another delivery date – you may pay return shipment costs.

    If 15 days after your parcel is available for delivery the parcel has not been delivered for reasons not attributable to us, please contact us at: contact@itscamwhat.com. We will contact the shipping carrier to find an agreement.)

    Depending on the shipping carrier policy, if no agreement has been found, we will refund you 50% of the sum of each item in your order – within a delay of 30 days from the day we shipped your order. Therefore, we are not responsible for the shipping cost.

    1. PASSING OF PRODUCT OWNERSHIP AND PASSING OF RISK

    You will bear all risks associated with the products from the moment of their delivery. You will acquire the ownership of the products the moment we receive full payment of all amounts payable in respect of them, including shipping costs, or at the time of delivery (as defined in clause 9 above) if delivery takes place at a later time.

    1. PRICE AND PAYMENT

    Prices may change at any time but (except as stated above) eventual changes will not affect orders for which we have already sent you a Shipping Confirmation.

    You can pay for your order using Visa and MasterCard cards. In order to minimise the risk of unauthorised access, your credit card data will be encrypted. Once we receive your order, we will hold the price in your credit card account (pre-authorisation) in order to ensure that there are sufficient funds to complete the transaction. The charge on your card will be made at the time your order leaves our warehouse.

    1. RETURN POLICY

    Once you have received your order, you have 14 days to make a return. The right to cancellation will be applicable if and when the item(s) returned to Itsacmwhat are in the same condition in which they were received, along with all the complete original packaging any other accessory related to the items.

    Items are scrupulously checked and photographed before shipping – any product that is returned faulty, damaged, dirty, or deteriorated will not be refunded and will be available to the client being sent back to the address that the products have been shipped from for additional shipping cost.

    Initial and returning shipping cost are entirely covered by the customer and the refund is only by a credit on the shop.

    Every return has to be organized by completing the returns form. Every return without getting in touch will not be accepted.

    If you think that the item you have received does not comply with the conditions stipulated in the contract, you should get in touch with us providing us the visible damage(s) on the item at contact@itscamwhat.com

    1. LIABILITY AND DISCLAIMER

    We do not guarantee, declare or warrant that your use of our service will be uninterrupted, fast, secure or error-free.

    You agree that, from time to time, we may block access to the website for indefinite periods (without) notice.

    Unless otherwise expressly provided in these Conditions, our liability in connection with any product purchased on our website is strictly limited to the original condition and purchase price of said product.

    Under no circumstances will Itsacmwhat, our directors, officers, employees, affiliates, interns and suppliers be liable for any direct or indirect damage, loss, claim of any kind arising from your use of any product purchased.

    This is a free-access website, and due to the possibility of errors in storage and transmission of digital information, we cannot guarantee the accuracy and security of information transmitted or obtained through this website, unless the otherwise established therein.

    All product descriptions, information and materials contained in this website are provided as is and without warranty of any kind, express or implied.

    To the extent permitted by law, we hereby exclude all warranties except for those that cannot be excluded under consumer laws.

    The provisions of this clause will not affect your statutory rights as a consumer and user or your right to cancel the Agreement.

    1. INDEMNISATION

    You agree to indemnify, defend and hold harmless Itscamwhat and its directors, suppliers, interns and employees, against any claim or demand, including reasonable attorneys’ fees, arising out of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-part.

    1. WRITTEN COMMUNICATIONS

    Applicable laws require that some of the information or communications we send to you are to be in writing. By using this site, you agree that most of these communications will be in electronic format. We will either contact you by email or provide you with information by posting notices on this website. For contractual purposes, you hereby agree to use this electronic format for communications and acknowledge that all contracts, notices, information and other communications that we send to you electronically comply with the legal requirement that such communications be in writing. This condition does not affect your statutory rights.

    1. EVENTS BEYOND OUR CONTROL

    We will not be liable for any failure or delay in performance of any of our obligations under an Agreement that is caused by events outside our reasonable control (“Force Majeure Event”). Force Majeure Events will include any act, event, failure, omission or accident beyond our reasonable control and including the following:

    1. Strikes, lockouts or other industrial actions.
    1. Civil commotions, riot, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparation for war.
    1. Fire, explosion, storm, flood, earthquake, land subsidence, epidemics or other natural disaster.
    1. Inability to use trains, ships, aircrafts, motorised transports or other means of transportation, either public or private.
    1. Inability to use of public or private telecommunications systems.
    1. Acts, decrees, legislation, regulations or restrictions of any government or public authority.
    1. Strike, failures or accidents of maritime, fluvial or postal transportation, or another type of transportation.

    Our obligations arising from the Agreement will be suspended during the period in which the Force Majeure Event goes on, and therefore we will be granted a deadline extension for compliance with said obligations for a period of time equivalent to the duration of the Force Majeure Event. We will take all reasonable action to put an end to the Force Majeure Event or to find a solution that allows us to fulfil our obligations under the Agreement despite the existence of the Force Majeure Event.

    1. PROHIBITED USES

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

    (a) for any unlawful purpose; 

    (b) to solicit others to perform or participate in any unlawful acts;

    (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; 

    (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 

    (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 

    (f) to submit false or misleading information;

    (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

    (h) to collect or track the personal information of others;

    (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; 

    (j) for any obscene or immoral purpose; or

    (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

    We reserve the right to end your acces to the website for violating any of the prohibited uses and may contact thé compétant autorithies. 

    1. SEVERABILITY

    If any of these Conditions or any provision of an Agreement are declared null and void by a final decision issued by a competent authority, the remaining terms and conditions will remain in effect without being affected by said declaration.

    1. ENTIRE AGREEMENT

    The present Conditions and any other document expressly referred to therein constitute the entire agreement between both parties in respect of the subject of the Agreement and supersede any prior agreement, understanding or arrangement between you and us, orally or in writing.

    Both parties hereby acknowledge that they have consented to the execution of the Agreement without reliance on any statement or promise made by the other party or which may be inferred from any statement or written document in negotiations between both parties prior to said Agreement, except for that which is explicitly mentioned in these Conditions.

    Neither party will have action in respect of any misrepresentation made by the other party, orally or in writing, prior to the date of the Agreement (except in case of fraudulent misrepresentation), the only action that this party will have is an action for breach of contract in accordance with the provisions of these Conditions.

    1. OUR RIGHT TO AMEND THESE CONDITIONS

    We have the right to adjust and amend these Conditions at any time.
You will be subject to the policies and Conditions in force at the time you make use of this website or at the time you place an order for products, except if we are required by law or a governmental authority to make retroactive changes in these policies, Conditions or Privacy Statement, in which case said amendments will apply to previous orders placed by you.

    1. GOVERNING LAW AND JURISDICTION

    The use of our website and agreements for purchase of products through this website will be governed by the French law.

    Any dispute arising from or related to the use of the website or to said agreements will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are contracting as a consumer, nothing in this clause will affect your statutory rights under the current applicable law.

    1. COMMENTS AND SUGGESTIONS

    Your comments and suggestions are welcome. Please send us them via our contact form 😊❣️

    By sending us any creative ideas, suggestions, proposals, plans or other documents, whether online, by email, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments you submit to us. We are not and will not be required (1) to keep comments confidential; (2) to pay compensation for any comment; or (3) to respond to any comment.

    We reserve the right to remove content that we determine in our sole discretion as illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates the intellectual property of any party or these terms of use.

    You agree that your comments do not violate any rights of a third party, including copyright, trademark, privacy, personality or any other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise illegal, abusive or obscene material, nor do they contain any computer viruses or other malicious software that could in any way affect the operation of the service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or deceive third parties about the origin of any comment. You are solely responsible for all the comments you make and their accuracy. We assume no responsibility for any comments posted by you or a third-party.

    CONTACT

    If you have any questions about the conditions, send them to : contact@itscamwhat.com